Ceralvix AI Privacy Policy

1. Privacy Notice Overview

This Privacy Policy explains how Ceralvix AI ("us," "we," or "our") collects, uses, and protects personal information when you visit the site or use the platform. Privacy remains a core priority as we provide access to our services.

Our platform may contain links to external sites and services. Their privacy rules are outside our control, so review those policies before sharing information with them.

Your Personal Data is safeguarded through strict security measures that help prevent unauthorized access, loss, and misuse. All collected data is handled in line with relevant regulations.

By sharing personal data such as your name, email address, phone number, and identity verification documents, you consent to its use for verification, support, and compliance. You may change your notification preferences or opt out of marketing communications whenever you choose.

2. Website Visitors and Users

2.1. Visitor Information

Information is collected from different user groups, including website visitors ("Visitors") and registered users ("Users"). Personal Data may cover IP addresses, names, contact details, and interactions with platform services.

2.2. How Data Is Collected and Used

By using this website, you agree that certain data may be collected. Browsing behavior, IP addresses, and information you choose to provide may be used to improve services, support security, and assist users.

2.3. Purpose for Using Data

The purpose of processing your data is to improve platform functionality, study how users interact with our services, and personalize the user experience. We process data only where there is a lawful basis, such as consent or contractual necessity.

New User Registration	Consent; Account Service Performance
Service Access	Contract-Based Obligations
Service Support	Permitted Legitimate Interest
Marketing Campaigns	User Approval
Analytical Statistics	Lawful Interest

2.4. Data Sharing

Information about you may be shared with brokers, third-party service providers, or legal entities in accordance with data protection laws. Users within the European Economic Area (EEA) have extra rights under the GDPR.

3. Affiliate Partnerships

3.1. Partner Data Practices

User data may be provided by our business partners, affiliates, or brokers to help improve platform services. These parties must handle data in accordance with applicable protection laws.

3.2. Processing Duties

Depending on the circumstances, we may operate as a Data Controller or Data Processor. Data is protected and managed through strict security protocols.

4. Information Security

State-of-the-art encryption, access control, and monitoring tools are used to maintain data security. All transactions and user interactions are protected with layered safeguards.

5. Cookie Use and Tracking

We use cookie technologies to enhance the platform experience, track performance, and tailor services. Please refer to our Cookie Policy for details on preference management.

6. Links to External Platforms

External platform links may be provided on our website. We do not accept responsibility for their content or privacy practices and recommend checking their terms before use.

7. Retaining User Information

We keep user data only for the time required to provide services or meet obligations. After account termination, personal information is removed in accordance with legal requirements.

8. User Rights

You have the right to access your personal data, correct inaccurate details, request deletion, or restrict processing. Requests can be sent through our support channels.

9. Advertising and Communications

Users may agree to receive marketing materials from us. These preferences can be updated whenever needed through account settings or by contacting support.

10. Policy Acceptance

Accessing our website and services means you accept this Privacy Policy. Continued use after any update confirms your agreement with the revised policy.

11. Legal Compliance

Personal data may be shared when necessary to comply with law, respond to regulators, or protect legal rights.